Vendor and Supplier Performance Audits/ Health Checks – Expert Independent Assurance

The Reality of Today’s Vendor Landscape

Organisations rely heavily on MSPs, consultancies, and technology partners to deliver critical services. Yet too often, these relationships underperform. Contracts are not optimised, SLAs are not met, and innovation stalls as vendors focus on their margins rather than your outcomes. Hidden inefficiencies, inflated costs, and misaligned delivery models create a drag on transformation and expose your organisation to unnecessary risks.

The challenge is clear: without independent, expert-led audits, organisations often lack full visibility into whether their vendors are truly delivering value.

The Audit Advantage

Our Vendor and Supplier Performance Audit model is powered by seasoned contractors who bring decades of experience managing MSPs, technology vendors, and multi-supplier environments across industries. These are practitioners who have negotiated complex contracts, overseen global vendor relationships, and rescued underperforming supplier models at scale.

With more than 25 years of consulting and delivery experience, our experts know how to identify inefficiencies, challenge underperforming providers, and unlock savings while strengthening service quality.

Behind this is our exclusive contractor database of more than 100,000 highly skilled professionals, including 10,000 immediately available. Many are passive, handpicked experts not found on the open market — giving you unparalleled access to the best talent for independent vendor assurance.

What Our Audits Deliver

Independent clarity on supplier performance, value, and alignment to your strategy

SLA and contract optimisation that reduces cost and strengthens delivery

Benchmarking against best-in-class supplier performance across industries

Risk exposure assessments across compliance, operations, and delivery

Actionable roadmaps with quick wins and long-term improvements

Why Choose Pro Contract Direct?

Because we provide seasoned practitioners who don’t just audit, they deliver outcomes — renegotiations,